If your rent is paid via benefits you receive from the NYC Human Resources Administration, please review the monthly rent statement to be sure that last month’s payment was received and that no other charges are due. If additional monies are due, please mail your payment with the remittance slip in the enclosed envelope to the address printed on the slip.
Housing supported by the Office of Housing is rent- and income-restricted to ensure that the affordable units we fund are occupied by those who need it most. The below income and rent limits are based off HUD figures, annually updated, and posted as soon as they are available. Each program has a particular income focus and requirements, and is thus listed separately.
You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date. If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked. 

Onerent’s executive team has over 50+ years of experience in real estate and technology. The company’s investors and advisors come from both deep tech and real estate backgrounds. It’s a powerful combo never seen before in property management. The Onerent team has received best in class and Customer Choice awards from the San Francisco Apartment Association and All Property Management.
You can store multiple payment methods in your account, allowing you to pay your rent from multiple sources­ – for example, part from checking, part from savings, and part on a debit/credit card. More information about rent payment upgrades is coming shortly. If you have any questions in the meantime, please contact your property management office.
Find a HUD-approved housing counselor in your area online or call 1-800-569-4287 to find a local housing counseling agency Housing Counseling Agency: an organization with experts who provide advice on buying a home, renting, avoiding mortgage default (missing a payment) and foreclosure, and credit issues. . The counselor may be from a non-profit organization approved to offer advice on housing assistance.
Onerent’s executive team has over 50+ years of experience in real estate and technology. The company’s investors and advisors come from both deep tech and real estate backgrounds. It’s a powerful combo never seen before in property management. The Onerent team has received best in class and Customer Choice awards from the San Francisco Apartment Association and All Property Management.
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