NYCHA and other City employees can participate in NYCHA’s automated payroll rent deduction program. Half of the monthly rent amount will be deducted from the first two paychecks of every month. Deductions can be higher than half of the monthly rent because deductions are half of the outstanding balance, not just the rent. If no deductions are being taken out, the development did not enter the employee into the system or his or her agency is not part of the program. To terminate payroll deductions, a termination form must be completed and submitted to your property management office. To sign up, please click this link: NYCHA Self-Service Login/Register.

You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date. If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked.


NYCHA will automatically transfer your information to the new payment processing service. If you currently receive your rent statement online or if you have a recurring payment set up, your information was transferred to the new system. You will receive an email letting you know your information has been moved over to the new system with a temporary password. Please sign on and create a new password and review the transferred information for accuracy.
NYCHA will automatically transfer your information to the new payment processing service. If you currently receive your rent statement online or if you have a recurring payment set up, your information was transferred to the new system. You will receive an email letting you know your information has been moved over to the new system with a temporary password. Please sign on and create a new password and review the transferred information for accuracy.
Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal action and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted. If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 718-707-7771.
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Housing supported by the Office of Housing is rent- and income-restricted to ensure that the affordable units we fund are occupied by those who need it most. The below income and rent limits are based off HUD figures, annually updated, and posted as soon as they are available. Each program has a particular income focus and requirements, and is thus listed separately.
People with low income Low Income: a total family income that’s no more than the Section 8 low-income limit established by HUD. Individuals are considered one-person families. , seniors Senior: for housing benefit eligibility purposes, a person who is 62 or older. , and people with disabilities Person with a Disability: a person whose physical or mental impairment substantially limits one or more major life activities, such as eating or walking. may qualify for help from the U.S. Department of Housing and Urban Development (HUD) to get affordable rental housing. HUD doesn't own rental property. It gives money to states and building owners, who in turn provide low-income housing opportunities.
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