If you still prefer to pay by mail, please ensure you are mailing your rent EARLY to allow three to five business days for delivery and processing. When you receive your monthly rent statement each month, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to “New York City Housing Authority.”
NYCHA will automatically transfer your information to the new payment processing service. If you currently receive your rent statement online or if you have a recurring payment set up, your information was transferred to the new system. You will receive an email letting you know your information has been moved over to the new system with a temporary password. Please sign on and create a new password and review the transferred information for accuracy.
Find a HUD-approved housing counselor in your area online or call 1-800-569-4287 to find a local housing counseling agency Housing Counseling Agency: an organization with experts who provide advice on buying a home, renting, avoiding mortgage default (missing a payment) and foreclosure, and credit issues. . The counselor may be from a non-profit organization approved to offer advice on housing assistance.