You can store multiple payment methods in your account, allowing you to pay your rent from multiple sources­ – for example, part from checking, part from savings, and part on a debit/credit card. More information about rent payment upgrades is coming shortly. If you have any questions in the meantime, please contact your property management office.

NYCHA will automatically transfer your information to the new payment processing service. If you currently receive your rent statement online or if you have a recurring payment set up, your information was transferred to the new system. You will receive an email letting you know your information has been moved over to the new system with a temporary password. Please sign on and create a new password and review the transferred information for accuracy.


You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date. If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked.
NYCHA and other City employees can participate in NYCHA’s automated payroll rent deduction program. Half of the monthly rent amount will be deducted from the first two paychecks of every month. Deductions can be higher than half of the monthly rent because deductions are half of the outstanding balance, not just the rent. If no deductions are being taken out, the development did not enter the employee into the system or his or her agency is not part of the program. To terminate payroll deductions, a termination form must be completed and submitted to your property management office. To sign up, please click this link: NYCHA Self-Service Login/Register.
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